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Provider approval process

Provider approval process

All providers wishing to deliver services in Haringey will need to be approved by their Local Authority before the service can form part of the directory. This forms part of the registration process. Once your Local Authority has approved you it is at this point your service will appear on the directory.
 
NB: As a Service Provider you need to undergo an approval process by Haringey Council before advertising their services on the directory, the Service Provider should not under any circumstances consider the approval process as an endorsement by the relevant Local Authority of:
 
i)             the Service Provider or
 
ii)            any of the services offered/advertised or to be provided by the Service Provider, and under NO circumstances should the Service Provider refer to, use, rely upon or otherwise, any such Local Authority approval in advertising, selling, promoting or otherwise its services in any circumstances whatsoever, any failure to adhere to this will result in immediate removal from the directory.
 
In order to be approved you will need to complete all 7 stages of the registration process before submitting for approval:
 
1.           Business details - enter business details
2.           Self Assessment Questionnaire - Manage the Self Assessment Questionnaire
 
Approval - Identify the category of business you are intending to provide and upload the required documentation specified in the listing below e.g. if you are a provider of supported living services then you will need to upload your CQC registration certificate and Public Liability Certificate of Insurance.
 
3.           Upload relevant documentation as detailed within the Category for any approvals
4.           Homepage - Enter details for your on-site homepage
5.           Delivery matrix - Enter details of your delivery costs
6.           Terms and conditions - Enter your business conditions
7.           Catalogue - Add some products or services to your catalogue 
 
Please ensure you complete all stages of the registration process before submitting this for approval.
 
NB: All certificates of Insurance for All categories of approval must have Public Liability Indemnity of no less than 5 Million Pounds
 
On 1st December 2012 the Disclosure and Barring service (DBS) merged with the Independent Safeguarding Authority (ISA). The DBS was established under the Protection of Freedoms Act 2012 and is a Non-Departmental Public Body sponsored by the Home Office.  For further details please click on the link:DBS Regulated Activity or go to www.gov.uk/government/publications/dbs-regulated-activity
 
Please note within categories 4 & 5, an enhanced DBS with barred list check is only required if you engage in regulated activity.

Category 1 - Regulated personal care services

 
Category 1
 
Regulated personal care services
Documents Required for submission by provider
Insurance certificate Care Quality Commission (CQC) Registration
Nursing & Residential Homes

Yes

Yes

Domiciliary Care Providers

Yes

Yes
 
Supported Living
 
Yes
Yes
 
Nursing & Residential Homes
 
These are services that are regulated under the Health and Social Care Act 2008. The services are regulated by the Care Quality Commission (CQC) and will be subject to adherence to regulatory framework.
 
Copies of original documents required by authorising Local Authority are defined within the pick list which must be uploaded. Such documents are required for validation by officers of the authorising Local Authority to ensure that the relevant checks are being completed to ensure that service users / carers can be reassured of the quality of service.
 
Domiciliary Care Providers
 
Sometimes known as Homecare; these are services that are regulated under the Health and Social Care Act 2008. The services are regulated by the Care Quality Commission (CQC) and will be subject to adherence to regulatory framework.
Copies of original documents required by authorising Local Authority are defined within the pick list which must be uploaded. Such documents are required for validation by officers of the authorising Local Authority to ensure that the relevant checks are being completed to ensure that service users / carers can be reassured of the quality of service. 
 
Supported Living
 
This is a range of services provided in specific accommodation. These are services that are regulated under the Health and Social Care Act 2008. The services are regulated by the Care Quality Commission (CQC) and will be subject to adherence to regulatory framework.
 
Copies of original documents required by authorising Local Authority are defined within the pick list which must be uploaded. Such documents are required for validation by officers of the authorising Local Authority to ensure that the relevant checks are being completed to ensure that service users / carers can be reassured of the quality of service.

Category 2 - Contracted services

 
Category 2
 
Contracted Services
Documents Required for submission by contracted provider
Insurance certificate
CQC Registration
      QAF Minimum C
Nursing & Residential Care
Yes
Yes
No
Domiciliary Care
Yes
Yes
No
Supported Living
Yes
Yes
No
Contracted Meals
Yes
No
No
Voluntary Sector includes Day Services, Lunch Clubs, Befriending etc
Yes
No
No
Contracted supporting people services
Yes
No
Yes
 
These Services are those that are commissioned under contractual arrangement from the relevant Local Authority. Some services may be regulated services as defined above. Other services include services such as Meals Service and Day Care and are not currently regulated by the Care Quality Commission.
 
Copies of original documents required by authorising Local Authority are defined within the pick list which must be uploaded. Such documents are required for validation by officers of the authorising Local Authority to ensure that the relevant checks are being completed to ensure that service users / carers can be reassured of the quality of service.
  

Category 3 - Personal Assistants

In order to become approved on the directory and advertise your service as a Personal Assistant you will need to have achieved and completed all elements of the relevant Local Authorities personal assistant accreditation scheme. 
Approval onto the directory will be dependent on an enhanced DBS check with a barred list check. Personal Assistants will need to renew their DBS every year. Personal Assistants are able to join the DBS Update Service to maintain their DBS status. If DBS status is not maintained, then Personal Assistants will be removed from the directory.
Each Personal Assistant will be provided with the appropriate documentation by the authorising Local Authority as evidence of their eligibility to be added to the directory. This will be in the form of a numbered approval certificate.
A Personal assistant is an individual employed directly by a Service User/ Carer under contractual agreement to carry out a range of tasks i.e. personal care, non personal care. Specific elements of the services to be provided to individuals are agreed by the person employing the Personal Assistant. The employer of the Personal Assistant who requires the service will make payment for such services. These services are not subject to contractual agreement by the councils.
 
Please note Personal Assistants are exempt from the requirement to uphold £5million public liability insurance. 
 
However it is the responsibility of the Personal Assistant to ensure that their Employer has sufficient insurance cover. It is advisable for the Personal Assistant also to have insurance cover. 
 
Personal Assistants supplied through a contract with a micro provider may not be accredited by the relevant Local Authority.
 
For more information on becoming a PA, please read our page on help with Registering as a Personal Assistant.
 

Category 4 - Activities outside the home

Category 4
Activities outside the home - Non contracted / non regulated
Documents required for submission by provider
Environmental Health Report
DBS Enhanced Check  Disclosure Number for each employee
 
Registration with local council
Trained First Aider
Food Hygiene
H&S Awareness & Training
Insurance*
Driving Licence
With Barred List Check
Without Barred List Check
Day Services
No
Yes
No
No
Yes
No
No
Yes
No
Luncheon Clubs
No
Yes
No
No
Yes
Yes
Yes
Yes
No
Meal Provision Supplier
Yes
No
Yes
No
No
Yes
No
Yes
Yes
Adult Learning
No
No
No
No
Yes
No
No
Yes
No
Leisure Services
No
Yes
No
No
Yes
No
No
Yes
No
Transport **
No
No
Yes
Yes
No
No
No
Yes
Yes
Brokerage
No
No
No
No
No
No
No
Yes
No
Counselling/psychotherapies and therapeutic services
No
Yes
No
No
No
No
No
Yes
No
Contracted supporting people services
No
Yes
No
No
No
No
No
Yes
No
Non Contracted -Supporting people services
No
Yes
No
No
No
No
No
Yes
No
 
** Please note: If you are a private hire taxi company we will only require every driver's name and operational licence (badge) number in place of DBS disclosure documents and copies of drivers' licences. Private hire companies should also provide a copy of their Operator's Licence. For owner drivers with a hackney licence we will only require details of your operational licence (badge) number.
 
* Insurance includes: Public Liability Insurance with an indemnity of no less than £5 Million 
 
These services are defined as a range of services to enable people to access activities in local communities for instance: Social Activities which may include Leisure Centres, Public Houses, Cinema, Local organised coffee mornings, Garden Centres, Museums, Specific interest groups. Such services are not subject to contractual agreement with Haringey Council nor are they subject to regulatory framework by CQC.
 
Copies of original documents required by the authorising Local Authority are defined within the pick list which must be uploaded. Such documents by the service provider are required for validation by officers for the authorising Local Authority to ensure, that the relevant checks are being completed to ensure that service users / carers can be reassured of the quality of service. In relation to activities which require DBS disclosures- providers are required to evidence that they hold a DBS disclosure for each member of staff. 
 

Category 5 - Equipment, services and deliveries within the home

 
Category 5
Equipment, Services & Deliveries within the home
(including the property boundary)
Documents Required for submission by provider
DBS Enhanced Without Barred List Check
Disclosure Number
DBS Enhanced
With Barred List Check
Disclosure Number
Insurance
Service provision within the home i.e. with the intention of entering the home. Such services include domestic cleaning, meals, provision of adaptations and equipment i.e. key safes, grab rails, shower seats etc.
No
Yes
Yes
Service provision within the boundaries of the property e.g. in the garden, to the front door. The range of services could include gardening, exterior maintenance, laundry and shopping.
Yes
No
Yes

These services are not regulated by CQC, however maybe contracted by relevant Local Authority.

Category 6 - Services provided to the home without any physical contact by the provider

 
Category 6
Services provided to the home without any physical contact by the provider
Documents Required for submission
by provider
This would include such services as advice, information and guidance either by telephone or deliveries using universal postal services
Public Liability Insurance - Indemnity of no less than 5 Million Pounds
 
These services are neither subject to regulatory framework nor contractual arrangements with Haringey Council.
 
Each user / carer to complete their own checks i.e. references, check local voluntary organisations, trade associations etc.
However, if the service provider is required to enter the home the service provision becomes subject to the controls in category 5 (see above) e.g. the provider uses their own delivery team.
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