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Organisation details

Kooth (Free Online Counselling and Wellbeing support for 11-25 year olds)

Organisation type: Local Authority, From XenZone, is a free, safe, anonymous, online counselling and emotional wellbeing service for childrne and young people in Haringey between the ages of 11 and 25 years old. 

We know that for many people this is an incredibly challenging time and unfortunately, national statistics for mental ill health in young people is increasing as a consequence of Covid-19 closures and isolation, but, is here to support your child.

Kooth is available via any device (Smart phone, Tablet, computer, Laptop) all you need is a strong internet connection! Our counsellors are available 365 days a year, from 12:00-22:00 on weekdays and on weeknds and Bank holidays, 18:00-22:00. Sessions with a counsellor are text based, there is no video calling or voice-calling involved. If a young person doesn't feel ready to talk to one of our counsellors, there are loads of self-help materials available on the website. 

Kooth is...

  • Safe, confidential, anonymous
  • Free
  • Available through a smart phone, tablet or computer

Why Should I tell my Child about Kooth?

Kooth helps to reduce wait times for young people seeking help and removes stigma around mental health. Kooth integrates with face-to-face local services to ensure a seamless transition for young people. XenZone’s team of experienced and accredited counsellors, therapists and support workers provide guided, outcome-focused help for each individual.

XenZone works with local authorities, CCGs, mental health trusts, charities and other organisations to provide early intervention support with clear escalation and de-escalation pathways.We take safeguarding and clinical governance extremely seriously. The safety and well-being of our users is of our upmost priority.


"Kooth is now one of my new favourite websites. It has great help and support information. Kooth has really helped me with most of my problems. Before I had an account on Kooth, I didn't know who and where to go to for help with my problems" - Kooth user


All you young people need to do to have access to these wonderful resources, is sign up to 

If you would like to learn more about Kooth, check out our Kooth Video  

Useful information

    Vendor AccreditationLevels

    Check levels

    This provider has chosen the following check level(s):

    Borough of Haringey

    • Low. Services where you do not spend 1-to-1 time with your customers or go into their home. We do not require you to upload any documents. Examples – Social clubs, support groups.
    View the council's provider check process
    Last updated on: 15/05/2020 01:06
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